| Project: | ProjectPier |
| Version: | 0.8.5.0-Beta1 |
| Component: | User interface |
| Category: | support request |
| Priority: | critical |
| Assigned: | Unassigned |
| Status: | new |
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Recently some files in the system suddenly became unavailable for download. When I click in the attachment, there is error message on the page "We are sorry, but ProjectPier is not currently able to execute your request. An Error Report has been sent to the administrator."
Also, I get the following error in the application log:-
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#1 FATAL: exception 'FileNotInRepositoryError' with message 'File 'c8f925c8ea2d5f1c321a43cdeb2d94daaf63af6f' can not be found in the repository' in /var/www/html/projectpier/library/filerepository/backend/FileRepository_Backend_FileSystem.class.php:68
Stack trace:
#0 /var/www/html/projectpier/library/filerepository/FileRepository.class.php(58): FileRepository_Backend_FileSystem->getFileContent('c8f925c8ea2d5f1...')
#1 /var/www/html/projectpier/application/models/project_file_revisions/ProjectFileRevision.class.php(110): FileRepository::getFileContent('c8f925c8ea2d5f1...')
#2 /var/www/html/projectpier/application/models/project_files/ProjectFile.class.php(233): ProjectFileRevision->getFileContent()
#3 /var/www/html/projectpier/application/controllers/FilesController.class.php(328): ProjectFile->getFileContent()
#4 /var/www/html/projectpier/environment/classes/controller/Controller.class.php(69): FilesController->download_file()
#5 /var/www/html/projectpier/environment/classes/controller/PageController.class.php(62): Controller->execute('download_file')
#6 /var/www/html/projectpier/environment/classes/Env.class.php(119): PageController->execute('download_file')
#7 /var/www/html/projectpier/init.php(138): Env::executeAction('files', 'download_file')
#8 /var/www/html/projectpier/index.php(9): require('/var/www/html/p...')
#9 {main}
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These file attachments were working fine before and everybody was able to download them.
Please help!!
| Attachment | Size |
|---|---|
| app_log.JPG | 126.4 KB |
| error_0.8.5.0.JPG | 88.88 KB |
I'm getting the exact same error after switching from DB to File System storage.
Projectpier, you really don't need to recommend people using mysql as storage when there's no way to convert to FS.
Consequences of uploading large files are troublesome and when people decide to switch to FS, its too late.
We definitely appreciate someone helping in converting files from DB to FS engine.