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500 Internal Server Error

By tombroad - Posted on October 19th, 2011
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Hey all,
We're new to ProjectPier, but loving what we're seeing so far. I've installed PP onto a fresh cPanel CentOS server, running on a Rackspace Cloud Server. I've configured all PP requirements within cPanel and have had the configs confirmed by cPanel Support so I know there's no clear issues with cPanel. Following all PP install instructions, I've also changed file/folder permissions as outlined to 777. Since I continued to receive this error, I then deleted and re-installed all PP files, and I even installed and tried install with the .083 version instead of the most recent to see if there was an issue with the version. I've then confirmed that a test HTML file does pull up successfully under the cPanel account directory--so it's not something with cPanel that I see. However, I continue to receive the following Internal Server Error:

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@projects.broadimpactcloud.net and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request."

The only thing I can think of is something is off with the software requirement configurations from within cPanel. I'd really appreciate any help! Thanks, all.

‹ Error Message When Uploading File Query failed with message 'Duplicate entry '0' for key 1' ›
Anyone? I'd love some help on
Submitted by tombroad on Tue, 10/25/2011 - 01:35.

Anyone? I'd love some help on this. I still have no direction. Thanks.

"More information about this
Submitted by AmicableNinja on Thu, 10/27/2011 - 23:48.

"More information about this error may be available in the server error log."
Anything of interest there? I don't have anything close to that config. so I can't try anything, sorry :(

Case-sensitivity
Submitted by nembleton on Sat, 12/03/2011 - 18:55.

I am not sure about your problem but I'm currently facing one and here is the problem:

The ProjectPier projects filename are ALL lowercase ( which is good )

BUT

The includes are ALL CamelCased... Meaning that on case-sensitive systems, it fails. id est, *nix.

I'll post another bigger topic to help the team if I can.

Nicolas.

Not sure
Submitted by phpfreak on Sun, 12/04/2011 - 12:50.

I develop on Unix and test on Windows. So, what exactly is going wrong where?

Found the problem
Submitted by nembleton on Mon, 12/05/2011 - 01:44.

Actually, my bad...

The problem wasn't coming from the sources ( on my filesystem the sources were ALL lowercase when in the code it was CamelCased, and as my system is case Sensitive, obviously it didn't worked ).

The point being that I downloaded the package via CURL in cli, and then unzipped via cli using unzip archive.
unzip extracted with all the files lowercased.

So, I downloaded on my MacOS, extracted using my usual soft and uploaded via filezilla and everything was ok.

So, to anybody having this issue, make sure the files are CamelCased, if not, upload via ftp.

Has happened before :-)
Submitted by phpfreak on Mon, 12/05/2011 - 11:15.

http://www.projectpier.org/node/2226#comment-5281

I searched for CamelCase in the top right search box.

Thanks for reporting back. Lots of times I don't get any feedback that something is solved.