I am a new PP user and my suggestion may go against the project's culture. And since I am not quite familiar with the whole concept yet, this might sound a little fuzzy.
I don't get how the ticketing feature integrates with PP.
It would make sense to me to have the ticketing feature settable on a per project basis, and where task lists or individual tasks can be associated to one or multiple tickets.
For now, I removed my welcome project after completing the tasks and I see on my dashboard that my project has no tickets… I don't have any projects.
It appears to me as if the ticketing was a system wide feature and not necessarily bound to projects or task lists.
I would much appreciate if somebody could clarify this for me and point to a little list of best practices to get started with PP.
All the best,