dear tech support,
we are experiencing some difficulties loging into our projectpier setup.
the projectpier was installed last october and after a few days of playing with the options we created a framework that was satisfying. there were no updates done to the projectpier or it's plugins after that first setup.
recently (first noticed 6 days ago, and known to work OK before Easter) we can not login through the log screen. The login screen does not appear if we try to connect to the site address. If we use bookmarked links for the login page it shows the login screen (probably from browser cache), but after inputing the username and password it never opens to the dashboard.
The even more confusing thing is that if I use an old history link to some page in the project, once inside I can navigate through the entire project. I am sure that it is not cached data because I accessed files from other language departments that I would ordinarily not use because I do not know the language. At this point, I can not log out. If I press logout it will loop and never get to the logged out screen.
The login/logout seems to be broken somehow - is there a way to resolve this.
best regards
login does not forward to dashboard
By bekic - Posted on April 26th, 2012
Tagged:
I can no longer login or access the project at all
Grabbed the two last entries from log.php
Session "default" started at 2012-04-26T12:20:40+0000
#1 ERROR: Error: Undefined variable: closed in '/usr/local/pem/vhosts/147060/webspace/httpdocs/info/application/plugins/tickets/views/dashboard.php' on line 4 (error code: 8)
Time since start: 0.7527928352356 seconds
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Session "default" started at 2012-04-28T20:38:21+0000
#1 ERROR: Error: mysql_pconnect(): Lost connection to MySQL server at 'reading initial communication packet', system error: 111 in '/usr/local/pem/vhosts/147060/webspace/httpdocs/info/environment/library/database/adapters/MysqlDBAdapter.class.php' on line 28 (error code: 2)
#2 FATAL: exception 'DBConnectError' with message 'Failed to connect to database' in /usr/local/pem/vhosts/147060/webspace/httpdocs/info/environment/library/database/adapters/MysqlDBAdapter.class.php:32
Stack trace:
#0 /usr/local/pem/vhosts/147060/webspace/httpdocs/info/environment/library/database/adapters/AbstractDBAdapter.class.php(40): MysqlDBAdapter->connect(Array)
#1 /usr/local/pem/vhosts/147060/webspace/httpdocs/info/environment/library/database/DB.class.php(95): AbstractDBAdapter->__construct(Array)
#2 /usr/local/pem/vhosts/147060/webspace/httpdocs/info/environment/library/database/DB.class.php(66): DB::connectAdapter('mysql', Array)
#3 /usr/local/pem/vhosts/147060/webspace/httpdocs/info/init.php(98): DB::connect('mysql', Array)
#4 /usr/local/pem/vhosts/147060/webspace/httpdocs/info/index.php(8): require('/usr/local/pem/...')
#5 {main}
Time since start: 0.39774489402771 seconds
-------------------------------------------------------------------------------
Somehow the details for accessing your database are no longer valid, given this message: Failed to connect to database
Did your provider or you change something to the database (e.g. an upgrade). Check config/config.php if all the details in there are still correct.