installation successful, but page is blank
Submitted by zomigi on Thu, 02/14/2008 - 13:47.
I installed PP on one of my new hosting accounts (I'm trying out two) and went through the installation process successfully. But when I go to the main PP page, it's just completely blank. My host said to show you this page and see if there is some setting I need to change:
http://64.22.69.61/~zomigi/projectpier/phpinfo.php
Can anyone figure out why it's not working?
No one has any ideas on this? The host still can't give me any help.
You should get some kind of error message, but it's possible that they have configured PHP to print the errors to the logs instead of displaying them in the browser. Do you have an error_log file or access to Apache logs anywhere else?
Also, check your php memory limit since this is a common reason for this issue.
Thanks for the responses. I'm checking back with the host about both possibilities. What does the memory limit need to be for PP to run correctly?
It depends on what else is running on the machine and such. Usually 8 is fine, but bump it to 32 and you should be safe.
Remember to do a fresh install since its difficult to tell where the script stopped loading.
Yeah, it's currently set at 8. I'll increase it to 32. And you're saying that after that, I should delete all the PP files on the server and re-install? Anything else I need to delete or change before reinstalling?
Flush out the database as well.
Ok, I removed all the files from my server, removed all the tables from the database, re-uploaded everything, set the memory limit to 32 MB, re-ran the installation. I'm having the same problem: the page is totally blank. Any other ideas??
Are you sure you've changed the memory limit successfully? The phpinfo at http://64.22.69.61/~zomigi/projectpier/phpinfo.php still shows 8 MB. Does your host allow any changes of php settings?
Try turning on debugging by editing your config/config.php file and setting
define('DEBUG', false);
to
define('DEBUG', true);
The same thing just happened to me - installation ended with success message, db installed and populated fine, and then blank screen.... memory_limit is 32M.
Did anyone figure out what the issue is?
Thanks much in advance.
I got it to work. Culprit appeared to have been the update check.
During installation, after getting the success message but BEFORE clicking to finish I went into the newly populated database and set upgrade_check_enabled => 0.
Got this here: http://www.projectpier.org/node/207
Then I clicked to finish, and voila, was asked to set up the pp admin acct.
Thank you! After reading your post a got it to work too.